In past the process of information management was simple and easy to handle. The total system was paper based and a single person could manage all the information. Some certain kinds of media were used for record keeping. In 1970 information technology became very popular so the paper based systems were shifted to computer based information management systems. The use of information technology in information systems not only increased the speed of the processing but the reliability, accuracy and security of the data also increased.

Organizations have to deal with various kinds of information such as information of customers, clients, market, stock holders and suppliers etc. They need to manage this information in an efficient and organized way. It should be easy to search, edit or add information in the system. Some information is secret and lower staff is not allowed to view or disclose it. It is a complex and competitive job for employees to keep the information updated, secure and confidential. Information management is a complex and sensitive process therefore computer literates are necessary to handle the process. Mostly network administrators play the role of information managers in organizations because they understand computer networks, hardware and software issues. In these days organizations have setup MIS or IS, a separate department for the processing of information. Information management has become an important and expensive process for many organizations.

Public and private organizations focus on improving their information systems constantly. Information management system consists of four things including people, process, technology and content. Training of the people related to information processes, upgrading the technology and verification of content can make the system effective and efficient. Technology is being changed rapidly and new more secure and reliable devices are being invented to make the information system more reliable and secure.

There are many problems in information management such as little integration, non-reliability of data, duplication, lack of consistency and lack of clarity. In this market of competition information is very important for any organization to make business. Managers need to identify such complexities and focus on them to find out their solutions. They need to take right decision and communicate with others to eliminate the shortcomings in the system. Staff of the organization has privileges to use the information for the purpose of the business.

In short information management is the process of collecting information from various sources for processing and then using it for the benefit of the company. It is a sensitive aspect of any organization so members of an organization cannot access every kind of company information. They can access and retrieve information according to their privileges because information is very important for companies to compete in the global market.