Auditel Telecommunications Services
Company specializing in providing comprehensive telecom expense management services including to correct inaccurate invoices, identify overpayments and recover credits and refunds from service providers where mistakes and errors have occurred. Company's telecom auditing brings budget cost reduction to Corporate, Telecom Providers, State and Federal Government.
329 Hawk Lane, Florissant, Colorado 80816
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ISI Telecom Expense Management
ISI's call accounting and telecom expense management software and services are designed to help manage your telecom expense, improve your productivity and increase your revenue. Give a look to site for complete business information.
1051 Perimeter Dr., Suite 200 Schaumburg, IL 60173
Profit Enhancement Services
Privately-owned telecom expense management firm helping to improve profitability for companies by providing large-scale savings through optimized telecom invoice processing. Also provide outsourced wireless solutions and business process outsourcing. Visit site for more.
99 Rosewood Drive, Suite 210, Danvers, MA 01923
Offer complete communications lifecycle management solutions helping organization to optimize all essential voice, data, and mobile communications from beginning to end including invoice management, inventory management, custom reporitng and more. Visit the site for further details.
35 Executive Blvd, Orange, CT 06477, USA
Telecom Bill Management Services
Call (650) 375-1710
Company offering telecom bill management services helping organisations to save money on extra expenses due to outdated services such as old high-rate cellular plans, for instance or errors, such as wrong rates, duplicate bills, incorrect taxes, or inaccurate charges.
533 Airport Blvd, Suite 400, Burlingame, CA 94010
TnT Expense Management LLC
Premium provider of telecom expense management services which include telecom project management, contract negotiations, network procurement, wireless management, bill processing and payment, telecom auditing.
13 Berkshire Road, Sandy Hook, CT 06482
Call (717) 506-2161
Company providing telecom expense management services and IT support including invoice verification, inventory management, invoice consolidation, dispute resolution, carrier payment, cost recovery, and optimization. Also provide telcom software solutions. Visit site for further details.
4900 Ritter Road, Suite 140, Mechanicsburg, PA 17055
Aberdeen Group, a leading technology research & consulting company has released a study wherein it reveals The Cost of Not Acting: The Total Telecom Cost Management Benchmark Report. The report basically covers the point that many of the top Fortune 500 companies are expected to spend in a major way on telecommunications and related network services. It is believed that each of these companies is expected to spend nearly 3.6% of their revenues on Telecom management services and software.
An extract from the report's executive summary reveals, Our survey respondents had an average of $30 million in annual telecom expenses ranging from $250 million to $450 thousand.
The basic need for telecom service management software solutions arises from the need to keep track & analyze an organization's communication usage and costs. Additionally for a communication solutions provider company it means not only monitoring equipment and network performance but also reducing cost of services per customer.
Telecommunications management services are built to save medium to large sized businesses time and money. Such solutions are critical in analyzing and collection vital information regarding customers. The management service and software aids in evaluating alternatives, optimizing systems, working with telecom vendors and implementing changes.
As we can understand that Telecom Service Software is a large-scale operation and there are many facets of a Telecom management services and software business. Software for Telecom Expense Management and Customer Relationship Management (CRM) solutions are two of the widely implemented software solutions in the communication industry. Other software solutions include telecom billing software and telecom inventory management software.
Fierce competition in modern times is an accepted fact and therefore companies are investing in customer relationship management (CRM) solutions. The underlining fact for implementing CRM solutions is that it enables companies to retain customers and maximize customer value. Using such a solution telecom enterprises are able to understand customer spending and preferences. Thereafter telecom enterprises are in a better state to create tailor products to suit customer requirements.
As for Telecom Expense Management services it is an enterprise solution that manages telecommunication service expenses such as data, voice and wireless. The software uses a mix of software as well as manual auditing. The usual Telecom Expense Management software uses a telecom carrier's electronic invoice information to gather customer information. Then human agents combine a set of pre-decided personal information with a set of software to compare the available pricing and service options.
A telecom billing services is not just implementing the software in the telecom enterprises operations. Provisions have to be made for customer data to go along with the billing system. Classifications have to be created and customer data imported from multiple sources. When the process is completed then invoices are generated to customers. The whole process allows for hassle free accurate billing to the companys customer.
Another type of communication solution like the telecom inventory management is a next generation solution enterprise for telecom expense management solutions that will lead the way for efficient telecommunication expenses. If the software is well designed then such an inventory system can provide many path-breaking functions. The inventory system will organize and centralize all databases accurately. The telecom inventory management will provide critical component in contract negotiations and network migrations, providing up-to-date knowledge of the assets in place at each location.
According to a report published by Dittberner in 2005 the telecommunications software market stood at 997 million USD. The report summarizes the various factors affecting the telecom services and software solution market. There are case studies of how telecom companies are putting into affect forward-thinking business practices combined with powerful software to capitalize on the opportunities.
The face of telecom management services and software business is changing rapidly with time. Today CRM knowledge revolution is taking over from where CRM software revolution charted a new path. CRM knowledge revolution is all about combining all facets of a telecom enterprise such as operations, services, networks with sales people ultimately joining to their customer.
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